Tsawout First Nation

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JOB POSTING - Medical Office Assistant

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POSITION: Medical Office Assistant (MOA)
HOURS OF WORK: Part-Time Position (0.4 FTE)
REPORTS TO: Health Services Program Manager or designate


Primary responsibility is to provide administrative support to Tsawout nurse practitioner and other Tsawout
health staff. Support services include patient/client reception, transcription, photocopying, scanning documents into Mustimuhw, (electronic medical records system) and organizing all information (sent and received). The MOA will also liaise with VIHA, FNHA, Tseycum, and municipal, provincial, federal governments manage staff calendars (i.e., schedule appointments); prepare memos, letters and reports for signature; prepare travel vouchers and expense approval forms/invoices; assist with Non Insured Health benefits program; meeting preparations; and maintain financial records, such as purchase orders and invoices.


  • Provide exceptional customer/client service support according to organizational mission statement.
  • Coordinate patient care, i.e., schedule and follow-up with patient/client appointments (internal/external) and liaise between practitioner, patient and staff.
  • Maintain electronic medical records via Mustimuhw to ensure patient records are accurate and up-to-date.
  •  Maintain strong positive relationship with practioners, staff, VIHA, other First Nations, suppliers and community members/patients.
  • Prepare exam rooms; select, setup and maintain medical supplies and equipment for all exams/procedures and cleans and sterilize materials and instruments following universal precautions.
  • Maintain office and medical supplies inventories and replenish as necessary.
  • Maintain a clean and professional appearance at all times.
  • Follow clinic guidelines and protocols and participate in updating or creating new ones.
  • Share patient information with appropriate team members in order to provide a comprehensive patient care.
  • Maintain patient privacy and confidentiality at all times.
  • Promote healthy living to all clients, i.e., refer them to appropriate resources and provide patient education material.
  • Assist in administering the Non-Insured Health Benefits Program and others programs, as required.
  • Participate in staff development programs and promote team cohesiveness.
  • Perform other related duties as required.

Fore more information, and details on how to apply, please click the button below.

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